About the Software

Problems We Solve

  • Eliminate cumbersome, manual processes.
  • Stop juggling multiple disconnected systems and spreadsheets.
  • Manage multiple brands within a single database.
  • Manage operational, website, and itinerary content in one place, reducing duplicate data entry.
  • Fully integrate every aspect of your tour operation with a single, unified software solution — replacing manual workflows and scattered tools.
  • Boost efficiency, productivity, and sales while scaling your business with one comprehensive platform.

Toucube provides the following functionality

Customer Profiles

  • Manage all interactions with clients, agents, and wholesale partners in one centralized platform.
  • Process website inquiries seamlessly — no more tedious double entry.
  • Build and segment mailing lists using rich profile data and historical touchpoints captured throughout the inquiry and booking processes.
  • Automatically sync updates, new contacts, and unsubscribe requests with HubSpot or Mailchimp.
  • Track and store all client communications — whether generated within Tourcube or synced from Outlook or other external email systems.
  • Utilize powerful, user-defined email templates and contact scripts to streamline and standardize client communications.
  • Generate destination- and trip-specific reference lists for prospective travelers based on past traveler evaluations.
  • Securely store and manage credit card tokens hosted in Authorize.net’s Customer Information Manager (CIM) system.
  • Manage familial and organizational relationships across multiple profiles for accurate contact linking.
  • Track and apply travel credits as payment or discounts on future bookings.

Agency Management

  • Manage locations, commission structure, and agent associations.
  • Process commission payments.
  • Manage consortium relationships.
  • White label proposals and final timings.

Booking Management

  • Shop and filter departures by date, brand, destination, rating, activity, or theme.
  • Create bookings for scheduled trips in record time.
  • Manage bookings generated through the custom FIT quoting process with ease.
  • Accept credit-card payments through Authorize.net, and securely store client card data to automate future transactions on their PCI-compliant cloud servers.
  • Instantly produce invoices and email confirmations at the click of a button.
  • Manage split invoices and complex payment allocations.
  • Standardize client communications with user-defined contact scripts and templates.
  • Track and manage vendor confirmations and outgoing payments.
  • Create and assign follow-up tasks directly linked to bookings.
  • Automate passenger waivers and traveler information forms through Tourcube’s integrated form system.
  • Streamline client communications — including upcoming and overdue payment reminders, final documents, payment acknowledgments, welcome-home messages, and trip evaluations.

Custom FIT and Groups

  • Manage multiple proposal versions within a single quote.
  • Copy and modify proposals from current or past quotes for fast re-use.
  • Store itinerary templates to quickly generate new proposals from suggested itineraries.
  • Automatically load pre-defined text, copy, and images into proposals — with the flexibility to edit client versions without altering source data.
  • Generate professional PDF proposals using your own brand-specific design templates.
  • Create co-branded or white-label proposals for agency partners.
  • Deliver proposals via email attachment or secure web-view links for inline browser display.
  • Seamlessly integrate with AXUS to produce final timing documents automatically.
  • Coming in Q1 2026 — fully web enabled proposals and final documents.

Itinerary Management

  • Create and manage brand-personalized PDF proposal itineraries and final timings, automatically published to your website for seamless online access.
  • Specify all trip inclusions and optional services to clearly communicate what's included and what can be customized.
  • Managing and printing departure-specific itineraries quickly and efficiently.
  • Produce guest-facing documents such as customized departure itineraries and trip planners.
  • Create departure specific itineraries for group tours.

Trip Management

  • Define multiple departure dates with associated inventory control and seasonal pricing.
  • Create and manage brand-personalized PDF itineraries, automatically published to your website for seamless online access.
  • Specify all trip inclusions and optional services to clearly communicate what’s included and what can be customized.
  • Use a powerful departure management interface to handle every aspect of a departure from one central location, including:
    • Managing all passengers on a specific departure.
    • Managing all vendor services linked to that departure.
    • Running departure-related reports such as rooming lists and manifests.
    • Managing and printing departure-specific itineraries quickly and efficiently.

Departure Management

  • Manage all departure passengers and departure-related reporting from a single centralized interface.
  • Oversee group allocations and vendor payments efficiently.
  • Use integrated, user-defined forms to capture and manage custom data.
  • Schedule automated emails using user-defined scripts and rules for timely, personalized communication.
  • Generate key operational reports — including rooming lists, manifests, and air lists.
  • Produce guest-facing documents such as customized departure itineraries, trip planners, hotel lists, and trip rosters.

Automated Emails

  • Schedule automated emails using user-defined scripts and rules for timely, personalized communication.
  • Streamline client communications — including upcoming and overdue payment reminders, final documents, payment acknowledgments, welcome-home messages, and trip evaluations.
  • Automate “form chase” with rules based reminders.
  • Emails can be configured to come from specific users or booking contextual roles. No mass emails from “do not reply” accounts.

Vendor & Product Management

  • Tourcube’s powerful Products module enables tour operators to build and manage vendors and their vendor products, forming the foundation of both pre-packaged trips and custom quote proposals.
  • Maintain complete vendor contact information in one centralized location.
  • Store unlimited products for each vendor.
  • Associate a single vendor with multiple suppliers for flexible sourcing.
  • Store and manage detailed vendor and product content, including:
    • Proposal text
    • Final timing details (e.g., meetup instructions, packing lists)
    • Directions and “How to get there” information
  • Store and link images for use in proposals and on your website.
  • Manage seasonal pricing and product-level inventory with precision and ease.

Accounting & Payments Management

  • Tourcube enables tour operators to manage all financial transactions — including invoices, receipts, refunds, agency commissions, and vendor payment requests — fully integrated with booking and departure group data.
  • Accept client payments securely through Authorize.net, with full integration to Customer Information Manager (CIM) for automated processing of deposits and final payments.
  • Create, manage, and reference stored customer payment profiles within Authorize.net’s PCI-compliant environment.
  • Export all key accounting data — including clients, invoices, receipts, vendors, refunds, commissions, and vendor payments — to Excel for seamless import into QuickBooks or other accounting systems.

Guest Portal

  • Tourcube’s online guest portal is a mobile-friendly platform that provides self-service features for both direct clients and travel agents — right out of the box.
  • Enable clients to manage their accounts, view booking details, submit forms, access documents, and make secure payments — all within the integrated guest portal.
  • Integrated Forms – Tourcube’s powerful forms tool allows users to build, map, and deploy a wide range of booking-related forms, including Passenger Information Forms, Payment Authorizations, and Trip Evaluations.
  • Payment Portal – Accept payments anytime through Authorize.net’s Accept Hosted platform, using SAQ-A-compliant web payment forms for the highest level of data security.

Guide Portal

  • Tourcube’s online guide portal is a mobile-friendly platform that provides ability for guides and trip leaders to login and manage the departures to which they are assigned.
  • View upcoming and past departures.
  • Access guest lists and guest details.
  • Upload required forms and documents such as expense reports.
  • View and download all departure related documents and reports.

Online Bookings

  • Tourcube’s online booking platform provides self-service features for both direct clients and travel agents — right out of the box.
  • Tourcube’s integrated online booking engine integrates with live inventory and allows you to accept bookings and payments 24/7 for all your trips.
  • Easily integrate with your website via a link.

Website Integration

  • Manage all website content, including images, directly within the Tourcube database for centralized control and easy updates.
  • Push content seamlessly from Tourcube to WordPress or Laravel websites via built-in APIs.
  • Deliver live departure dates, pricing, and inventory to your website through Tourcube’s REST API, ensuring real-time availability for visitors.
  • Accept website form submissions directly into Tourcube using secure REST API endpoints.
  • Connect your site to Tourcube’s out-of-the-box booking engine to accept live bookings instantly.

Reporting

  • Generate key operational reports — including rooming lists, manifests, and air lists.
  • Review and export all key — including clients, booking data, evaluation responses, accounting transactions, product information — to Excel.
  • Automate key daily reports for delivery by email and upload to AWS/Wasabi.

3rd Party Integrations

Connect your business with out-of-the-box integrations that connect Tourcube seamlessly to the tools you already use — enhancing automation, connectivity, and productivity across every part of your operation.

Integrate effortlessly with:

  • HubSpot – synchronize contacts, communications, and contact meta-data.
  • Mailchimp – synchronize contacts and contact meta data, and manage unsubscribe updates automatically.
  • AXUS – generate and sync final trip timing documents.
  • DerbySoft – access live accommodation inventory and automate bookings and cancelations.
  • Arch RoamRight , Travelex Travel Insurance – streamline insurance offerings for travelers and quote, book and cancel insurance via API.
  • Wasabi, AWS – automate syncing of images and itineraries to streamline website integration.
  • WordPress – publish trip and departure information directly to your website.
  • Authorize.net – process secure online payments and manage stored payment profiles.
  • QuickBooks (via SaasAnt) – export accounting data for streamlined import.
  • Amadeus – check and update traveler flight schedules for operational accuracy.